Be Nice to you Asset Manager

I remember a short sale I completed a long time ago. At that time I was not educated on how to do them and new it would be hard. This was before there was ever any training available. I going through the process and new the importance right away of calling them at least one time a week for updates. Well I was quite the nag and known to be one. Each time I called the bank needed something new or they lost something and I had to resend it. It was one of the most frustrating processes that I ever experienced. I kept my cool... deep breathes and patience. As I was spinning my wheels one afternoon I received a call from the asset manager. She acknowledged that she received the HUD once before and lost it. Instead of getting mad, I just stated "no problem" I will send it again. She said to me "you are so nice to me Linda I am sending this file to management today for approval". Within 2 days I had a beautiful approval with all the verbiage in it that I wanted to protect my seller. So there you have it. Want things done...easy with honey than anything else..